Frequently Asked Questions

Yes, we deliver printed patterns to all countries in the world.

There are two product versions available: PDF patterns downloaded by buyer, and Printed patterns sent via regular mail.

We support payment in US Dollars, Australian Dollars, British Pound, Canadian Dollars, Euro, Japanese Yen and Russian Ruble.

Besides the weekly sales, there is an additional 20% discount when ordering three or more PDF or printed patterns at the same time. This discount is calculated and displayed when you check out your shopping cart.

Steps:

1. Click “Add to Cart” in the selected item;

2. Then click ” Check Out”; 

3. You can see “Have a coupon? Click here to enter your code” in the upper left corner of “Checkout Details” and click on it; 

4. Enter coupon code, for example “20180301”. Then click “Apply coupon”;

5. You can see your coupon in “Your Order” and click “Process to PayPal”.

1. Click on “My Account”; 

2. Click on “Download”; 

3. Click on the pink box to download files.

1. Put the pattern you select into the shopping cart and click the pink button “ADD TO CART”; 

2. Then select “CHECK OUT” in the pop-up window or in the window that appears in the upper right corner of the shopping bag icon; 

3. Fill in the BILLING DETAILS related information and email address, fill in the coupon code at the top of “Have a coupon? Click here to enter your code”, click the green button “APPLY COUPON”, then “Coupon code applied successfully” will be displayed;

 4. Click the pink button “PROCEED TO PAYPAL” on the right to jump to the PayPal page; 

5. If you have a PayPal account, you can pay directly using the PayPal payment method. If you don’t have one, you can use a debit or credit card. Click the button “Pay with Debit or Credit Card”. After filling in the information about debit or credit card in the next page, you can pay.

1. Click “Login” at the top right, and then fill in your email address.
2. After clicking “register”, your email box will receive a message. Please click https://maddycharts.com/my-account/. Then your account is established.
3. Fill in your delivery address in “Address”, your First name, Last name, and change your password in “Account details”. 

Yes, definitely you can. The specific method is:
1. Click “add to cart” on the page of the item you selected, and then click “checkout”;
2. Fill in the relevant information on the next page.
3. Fill in the credit card number on the right, and click “place order” to complete the order.